024 7771 0781

Open Monday to Friday, 9.00am to 6.00pm


How We Work

Below is an overview of how we will work with you in securing your mortgage.

Understanding our clients

We start by understanding your current financial situation and what you wish to achieve. We then assess how much you can borrow and discuss your mortgage requirements, the cost of moving and the mortgage and house buying process. Whether you're purchasing for the first time, re-mortgaging, moving home or you’re a buy to let investor we are here to ensure you always receive the right advice with the highest level of service.


Following our initial meeting we will review the whole mortgage market and our exclusive deals to find the right mortgage for you, tailored to your requirements. We recognise all our clients have different requirements and we listen carefully to ensure we recommend the right mortgage and protection solution for you.

Applying for your mortgage

After presenting our recommendation to you and ensuring you have found the home you want, we will complete the agreement in principle credit check and apply for your mortgage. We work closely with your chosen lender to ensure your mortgage is processed as quickly as possible, keeping you well informed from start to finish.

Mortgage offer

On receipt of your mortgage offer our team will again be in contact with your solicitors and we will continue to help progress your purchase, making sure we get you moved in as quickly as possible. We'll always be on hand to help with anything you may need.


Congratulations, you now have the keys to your new home.


Finding the right mortgage for you

We have access to the whole mortgage market, along with exclusive deals that you can't get on the high street. This allows us to ensure that we recommend the right mortgage for you. Here are just a few of our lenders that we work closely with:

  • Halifax logo
  • Nationwide Building Society logo
  • Natwest logo
  • Virgin Money logo
  • Platform logo
  • Skipton Building Society logo
  • Kensington logo
  • Paragon logo
  • Accord Mortgages logo
  • The Mortgage Trust logo
  • Leeds Building Society logo
  • Ipswich Building Society logo

Our Service

At Up Financial we provide the highest level of service and this is what we believe sets us apart from any other advisers and banks. Our high service levels are made possible because we understand our customers and have a large infrastructure and modern systems in place which enables us to manage your case throughout the whole process from our first appointment to when you move in.

a chart describing the Up Financial service

As a team we work closely ensuring that we know what is happening with all our clients cases. During the process you will have a dedicated mortgage adviser who will source the best mortgage for you. Once the application is in we will continue working closely with you until you get the keys for your new home.

We operate longer opening hours and are able to meet you in your home, even outside of office hours. In addition we also operate 24/7 call answering to ensure that we never miss your call.