024 7771 0781

Open Monday to Friday, 9.00am to 6.00pm


Frequently Asked Questions

What is the difference between Up Financial and a bank mortgage adviser?

There are two main differences.

Firstly, we have access to the whole mortgage market along with exclusive deals that a mortgage adviser working from a bank will not have access to. This allows us to find the right product for you, tailored to your requirements.

Secondly, we are able to provide quick and high levels of service due to the dedicated contact that we provide our clients.

How do you keep your fees so low?

Our low fees are a reflection of our streamlined business model. We cover a wide geographic area and arrange many mortgages each week.

Due to this we can offer our services with low, transparent and fair fee options.

Are there any hidden charges?

No, we offer a true fixed fee service, regardless of the value of your mortgage or the property you are purchasing.

We have complete transparency in our pricing options, which we have created with our customers in mind.

Do I receive a different level of service based on the payment option I choose?

No, our payment options provide you with the same full mortgage advice service.

Our fee options are designed to give our customers choice, we understand some would prefer to pay upfront, whilst others on completion.

If I opt for a home appointment, is there a cost?

No, we understand our customers have busy lives, which is we offer to conduct our meeting with you at a location of your choice.

Whether we meet with you at our office, your home or your work, there is no additional cost.

Can I use Up Financial if I have already seen or used another mortgage adviser previously?

Yes. Regardless of whether you have seen, used or have an agreement/decision in principle from another adviser, we are more than happy to offer you our services.

You might be surprised at how much we could save you.

Do you just offer mortgage advice?

No. As part of our service we offer you help and guidance from start to finish. From helping you choose the right solicitors and surveyors, to discussing your protection requirements, to even helping with your building and contents insurance.

Up Financial provide a complete mortgage service.